master1122 Privacy Policy

master1122 is an online gaming platform built for players in Myanmar, and we take the protection of personal data seriously for all users of our services. This Privacy Policy ("Policy") clearly explains what data we collect, how we protect it, and who we share it with when you use the master1122 website, mobile platform, and related services ("Services").

By accessing this website or continuing to use the Services, you confirm that you have read and agreed to the terms of this Policy. We want to make clear that reading and understanding this Policy is required before we can provide our services to you. If you have any questions about this Policy, you can reach us via Live Chat on our website.

We collect only the data necessary to provide our services and maintain security. The data we collect falls into the following categories —

2.1 Information You Provide Directly

• Name, date of birth, phone number, and email address provided when creating an account
• A copy of your passport or national ID card submitted for identity verification
• Bank account or payment details provided when making deposits or withdrawals
• Messages and communication records shared when contacting customer support

2.2 Data Collected Automatically

• IP address, browser type and version, device model
• Website access records — which pages were visited, which games were played, and how long was spent playing
• Data collected from cookies and similar technologies (see section 7 for details)
• Payment transaction records — deposit/withdrawal amounts, dates, and methods

2.3 Data obtained from third-party sources

• Payment confirmation data sent by KBZPay, Wave Money, and AYA Pay
• We have agreements with third parties to limit unnecessary data sharing

Collected data is used only for the following purposes—

1. Account management — To create, verify, and maintain user accounts
2. Payment processing — To complete deposits and withdrawals smoothly
3. Security and fraud prevention — To protect against account breaches, financial fraud, and illegal activity
4. Customer service — To handle enquiries and resolve issues
5. Responsible gaming — To analyse playing habits, identify potentially harmful patterns, and support affected users
6. Service improvement — To improve the platform's games, services, and user experience
7. Legal compliance — To maintain compliance with applicable laws and regulations

Due to censorship, we will never sell or transfer your data to any military council or third-party advertising companies.

master1122 shares your personal data with third parties only rarely and when necessary to maintain services—

4.1 Service providers

Operational partners who provide services on our behalf — such as payment processors (KBZPay, Wave Money, AYA Pay), server providers, and game providers — are shared data under proper data protection agreements. They follow our instructions only and are not permitted to handle data for their own purposes.

4.2 Legally required disclosure

We will disclose data when required by a court order, official request from legal authorities, or legal compliance obligations. Such disclosure is a legal obligation, not a choice we make.

4.3 Corporate changes

If master1122 undergoes a business change (merger or sale), data may be transferred to a successor company that follows this policy. Users will be notified in advance if this occurs.

4.4 What we will not share

• Advertising companies or data brokers
• Third-party companies unrelated to our services
• Personal data for commercial trade — data will not be treated as a product

master1122 protects your data using SSL/TLS encryption and current security technologies. The methods we use include—

Although we have technical security measures in place, no internet connection can be guaranteed 100% secure. Users are therefore responsible for choosing strong passwords and keeping their accounts protected.

How long we retain data depends on the type of data and legal requirements—

• Account Data — Retained for as long as the account exists. Once the account is closed and there are no legal obligations remaining, it is deleted securely.
• Payment Records — May be kept for an extended period to meet financial compliance and legal requirements.
• Customer Service Conversations — Retained for a limited period to maintain service quality.
• Log Files — Kept for a short period for technical review, then deleted.

If you request data deletion, we will prioritise removing data that we have no legal obligation to keep. Data that we are legally required to retain will be held until the applicable legal period expires.

The master1122 website uses cookies and similar tracking technologies. They are used for the following purposes—

7.1 Essential Cookies

These cookies are required for the website to function properly — for example, session tokens (to keep you logged in), CSRF protection tokens, and language preference storage. If these cookies are disabled, the website will not work correctly.

7.2 Performance Cookies

These track which pages and games you use on the site and how you play, so we can improve our platform. This data will not be shared for any advertising purpose.

7.3 Managing Cookies

You can restrict or delete cookies in your browser settings. However, if you disable essential cookies, you will not be able to use our website fully.

As a user of master1122 services, you have the following rights regarding your personal data—

1. Right to Access — You can request a copy of whatever data we hold about you. We will send it to you.
2. Right to Correct — If your data is inaccurate, you can ask us to correct it. We will do so as quickly as possible.
3. Right to Delete — Where there are no legal obligations to retain it, you can request that your data be deleted. Data we are legally required to keep cannot be deleted immediately.
4. Right to Restrict — You can request that we limit how we process your data — for example, to pause deletion while a dispute is being handled.
5. Right to Data Portability — You can request that your data be sent to you in a readable format.

To exercise any of these rights, contact our customer support (24/7 Live Chat or [email protected]). We will handle your request as quickly as possible.

master1122 services are intended for users aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we become aware that someone under 21 is accessing our website, we will immediately delete that person's account and data.

If you are aware that someone under 21 is accessing our website, please contact our customer support right away.

We may update this Privacy Policy from time to time due to changes in law, service improvements, or operational updates. When a change occurs—

• The "Last Updated" date at the top of this policy page will be changed
• For significant changes, existing account holders will be notified via an in-app alert at login
• Continuing to use our services after an updated policy is published means you accept the revised policy

If you do not agree with the updated policy, you may stop using our services and contact us to request account closure.

If you have any questions about this Privacy Policy, you can contact the master1122 customer support team—

• 24/7 Live Chat — Reach us instantly in Myanmar language via the Live Chat button on the website
• Email — Send us a message at [email protected]

Requests related to data protection (access, correction, deletion) can also be handled through these contact channels. We are committed to handling your data transparently and without bias.